Virtual Receptionist for Insurance

AI Insurance Receptionist
24/7 Virtual Assistant for Insurance Agencies

A Superpowered Insurance Virtual Assistant

With Sonant AI Virtual Assistant, Insurance Outsourcing has become more efficient than ever.

Never Miss a Call

- - Capture every opportunity with 24/7 availability
  - Eliminate lost business due to missed calls
  - Handle overflow during peak hours without additional staff
  - Provides consistent service quality at all times

Inbound-to-Ticket Generation

- - - Automatically convert calls into actionable tickets
    - Qualify and prioritize leads before they reach your agents
    - Streamline your workflow with organized, detailed call information
    - Improve follow-up efficiency and conversion rates

Instant Customer Support

- - - - Provide immediate responses to common inquiries
      - Reduce client frustration with zero wait times
      - Offer policy information and claim status updates instantly
      - Free up your agents to focus on complex cases and sales

Get the Case Study

Discover how a leading independent insurance agency transformed their customer service and lead generation with Sonant's AI receptionist, Flora.

The Best Virtual Assistant for Insurance Agents

Any questions?
Check out the FAQs

Still have unanswered questions and need to get in touch?

Our AI receptionist offers 24/7 availability, instant response times, and consistent service quality. It can handle multiple calls simultaneously, never takes breaks, and seamlessly integrates with your existing systems.

While it excels at routine tasks and inquiries, it can also transfer complex cases to human agents when needed.

Absolutely! Our AI receptionist for insurance can set appointments on autopilot, syncing with your insurance agency’s calendar in real-time. It can find suitable time slots, send confirmations, and even handle rescheduling requests (schedule a call back), all while adhering to your specific scheduling rules.

Sonant AI addresses key challenges faced by insurance agencies: missed calls, inefficient lead qualification, and the need for 24/7 client support. Our solution ensures you never miss an opportunity, transforms inbound calls into qualified tickets, and provides instant support, all while reducing operational costs and freeing your team to focus on high-value tasks.

Absolutely. Sonant AI is specifically trained in insurance terminology and common inquiries. It can provide policy information, offer claim status updates, and answer frequently asked questions about insurance products. For complex inquiries, it smoothly transfers calls to your human agents.

Yes, Sonant AI is fully GDPR compliant, ensuring that all data is handled in accordance with the strictest privacy standards. We are also in the process of obtaining SOC 2 certification, further demonstrating our commitment to maintaining the highest levels of security and data protection.

Yes, Sonant AI is designed to integrate seamlessly with popular agency management systems and CRM software used in the insurance industry. This ensures a smooth flow of information and maintains consistency across your agency’s operations.

Still have unanswered questions and need to get in touch? Let's talk