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The AI Receptionist
for Insurance
P&C Agencies Brokers Distributors

Turn routine incoming calls into revenue in less than 30 days.

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Trusted by Industry Leaders & Partners

Enable your team to spend time on what matters

Grow Without HR Headaches

A teammate who handles routine calls, never quits, never complains, and never calls in sick. Grow without the HR headaches.

Increase Production Time

Pick any call 24-7, capturing every revenue opportunity before your competitors and driving customer satisfaction

Improve your profitability

Increase the productivity of your team in under 30 days and move them from firefighting to offense

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Insurance call management automation reducing agent workload and improving efficiency
Automated call management, customer satisfaction, response time, service efficiency
automated call management, AI-powered support, productivity, cost savings

Increase Production Time

Hire a reliable teammate to handle routine calls that never leaves the job, complains or calls in sick/Set yourself up for growth with no HR headaches

Diagram showing multiple callers including Sarah Miller, Ashley, Michael, John, and Andrew Collins connected to Sonant central system that automatically handles calls, creates tasks, and transfers calls.

Build relationships at scale

Pick any call 24-7, capturing every revenue opportunity before your competitors and driving customer satisfaction

Illustration of two simplified human figures surrounded by icons for communication, approval, handshake, five-star rating, clock, sun, moon, and phone.

Improve your profitability

Increase the productivity of your team in under 30 days and move them from firefighting to offense

Diagram showing today’s output with three people and $$, plus tomorrow’s output with the same three people plus a software tool icon, resulting in $$$$.

We'll let our clients speak for us

"When you can look in your phone system and see multiple calls being handled at the same time, you think, ‘Wow - those people before were going straight to voicemail.’ Now they’re getting to the right place, at the right time, to the right person."

Jack Wingate

Founder and President, ALLCHOICE Insurance

“The moment I realized Sonant was working was day one. Our operations look and feel completely different. Grace takes the calls, transfers them, and lets our team focus on deep, quality work.”

Emmanuel Osuyah

Principal, Alpha Direct Agency LLC

"Our agency saved somewhere between 15 and 18 hours a week - that’s 62 to 65 hours a month - and now that productivity goes into something else my team can be doing. They can spend more time talking to customers and be proactive instead of reactive."

Michelle O'Connor

President, O'Connor Insurance

“They (Sonant) are very personable, they're available, and they're very, very professional. They're always willing to help and they're open-minded with thoughts and ideas. It's a very good partner to work with.”

Harrison Shao

Vice President, Eversafe Insurance Agency

“ Sonant really allowed our agency to be 24/7 in some sense. It does take some pressure off my staff. (...) I would say it's probably one of the best vendors we use in our agency”

Carlo Ferrara

Chief Operations Officer, StreetSmart Insurance

“Sonant has made our office so much more peaceful. We don't have phones ringing off the hook and we can finally concentrate.”

Lori Hemphill

Agent and Account Manager, GFH Insurance Agency

Imagine a new world with Sonant

Human-like Voice AI

Your clients get instant, personalized service in their language, 24/7 any time they call. Not a phone tree or legacy auto-attendant.

Chat interface showing a conversation between a chatbot representing Sonant Insurance Agency and a user named James discussing scheduling a callback and insurance status.

Triage the chaos of non-revenue generating calls

Pulls & verifies client data, intakes data, handles routine calls, and warm transfers when a human touch is needed.

Four request cards showing steps: Policy Update (Inactive) with no steps, Quotes (Active) with steps Gather Information twice and Scheduled Callback, Claims (no status) with no steps, and Reinstatement (Active) with steps Gather Information and Unscheduled Callback.

Your Call Companion

Every call summarized, with coaching insights on your agent's performance and logs tasks and notes to your AMS without manual entry.

Dashboard showing call summary with caller details, agent Mary attended 20 calls with 80% accuracy, and 20 cross-selling opportunities identified.

So much more than a
Receptionist

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24/7 Availability

Enable 24/7 personalized and consistent service with zero waiting times for your clients.

Transfer Calls

Direct to human agents as needed. Instantly connects customers to your team or third parties.

Quote Intaking

Make quote intaking an automatic process, from a call to quote details in your AMS or rater.

Servicing Inquiries

Collect information relative with requests from customers and third parties.

Appointment Scheduling

Automatically schedules appointments, fully integrated with your calendar.

Post Call Notes

Summarizes calls and extracts relevant data and automatically updates your systems.

Multilingual

Speaks and understands multiple languages, even in the same call.

Tailored to your Agency

Consistent client experience across calls, tailored to your agency guidelines.

Integrated with your AMS and all the tools you use.

Results from Agencies Like Yours

As seen in

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Enterprise grade security

With certifications in GDPR, AICPA SOC, Sonant delivers top-tier, data-compliant security

How Eversafe Insurance saved 50% of staff time on renewals

50%

time saved ON RENEWALS

“I was skeptical - Voice AI felt abstract and disruptive. But Sonant turned out to be surprisingly human and incredibly helpful. It’s saved our team hours every week, and embracing this change was one of the best decisions we made.”

Harrison Shao

Vice President at Eversafe Insurance Agency

$3B

IN PREMIUMS

How PIB Group, a $3B in Premiums Insurance Group, streamlines renewals with AI

How Godwin and Silverman Insurance Agency operates 24/7 with Sonant

24/7 service

NO MISSED CALLS

“Sonant allows our agency to operate 24/7. It takes pressure off our staff — they’re no longer coming in and catching up on missed voicemails from the night before. Everything is transcribed and pushed into our management system, so the team knows exactly what needs to be done and can act on it immediately.”

Carlo Ferrara

COO at Streetsmart Insurance

$120k

QUOTES CAPTURED
after hours

How Streetsmart Insurance reduced staff pressure on servicing

Integrated with your AMS and all the tools you use.

Frequently asked questions

How does Sonant AI insurance receptionist compare to a human receptionist?

Our AI receptionist offers 24/7 availability, instant response times, and consistent service quality. It can handle multiple calls simultaneously, never takes breaks, and seamlessly integrates with your existing systems. While it excels at routine tasks and inquiries, it can also transfer complex cases to human agents when needed.

Can the AI receptionist schedule appointments and manage my calendar?

Absolutely! Our AI receptionist for insurance can set appointments on autopilot, syncing with your insurance agency’s calendar in real-time. It can find suitable time slots, send confirmations, and even handle rescheduling requests (schedule a call back), all while adhering to your specific scheduling rules.

How does Sonant AI benefit my insurance agency?

Sonant AI addresses key challenges faced by insurance agencies: missed calls, inefficient lead qualification, and the need for 24/7 client support. Our solution ensures you never miss an opportunity, transforms inbound calls into qualified tickets, and provides instant support, all while reducing operational costs and freeing your team to focus on high-value tasks.

Can Sonant AI handle insurance-specific inquiries?

Absolutely. Sonant AI is specifically trained in insurance terminology and common inquiries. It can provide policy information, offer claim status updates, and answer frequently asked questions about insurance products. For complex inquiries, it smoothly transfers calls to your human agents.

Is Sonant AI compliant with data protection regulations?

Yes, Sonant AI is fully GDPR and SOC2 Type 2 compliant, ensuring that all data is handled in accordance with the strictest privacy standards. For more information, visit the Trust section in the footer.

Will Sonant AI integrate with my agency’s existing software?

Yes, Sonant AI is designed to integrate seamlessly with popular Agency Management Systems (EZLynx, Momentum, QQCatalyst, AgencyZoom, and more) and CRM software used in the insurance industry. This ensures a smooth flow of information and maintains consistency across your agency’s operations.